User Agreement and Terms of Service for SN Global Visa Services

Last Updated: 18-09-2025

1. Introduction and Acceptance of Terms

Welcome to SN Global Visa Services. These Terms of Service ("Agreement") govern your use of our website and services. By accessing or using our services, you agree to be bound by this Agreement. If you do not agree to these terms, do not use our services.

2. Scope of Service

Our services include assisting clients with the preparation, submission, and tracking of visa and immigration applications. We act as an intermediary and consultant in the application process. We are a private entity and are not affiliated with or an agent of any government or embassy.

3. No Guarantee of Visa Grant

The decision to grant or refuse a visa is made solely by the relevant government authority, embassy, or diplomatic mission. We have no control or influence over this decision and cannot guarantee the outcome of your application. We are not responsible for any delays, rejections, or other actions taken by these government agencies.

4. User Responsibilities

As a user of our services, you agree to:

• Provide complete, accurate, and truthful information and documentation required for your application in a timely manner.
• Ensure that your passport and other travel documents are valid and meet all requirements.
• Inform us immediately of any changes to your personal circumstances or information relevant to your application.
• Attend all required appointments and interviews with government authorities as instructed.
• Carefully review and understand the requirements of your application, as provided in our materials or by government agencies.

5. Service Fees, Cancellations, and Refunds

• Fees: You agree to pay the fees for our services as outlined on our website or in a separate agreement. Our fees cover our services and do not include government application fees, consular fees, or any other third-party costs.
• Cancellations and Refunds: Our refund policy is available on our website and is incorporated into this Agreement. You acknowledge that certain fees, including our service fees, may be non-refundable, especially after we have commenced work on your application.
• No Refund for Denial: You understand that a visa denial does not entitle you to a refund of our service fees.

6. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including loss of revenue, profits, or data, arising from or in connection with your use of our services. We are not responsible for delays, loss, or damage caused by government authorities, third-party courier services, or other third parties.

7. Indemnification

You agree to indemnify and hold harmless SN Global Visa Services, its subsidiaries, affiliates, officers, agents, and employees from any claim or demand, including reasonable attorney's fees, arising out of your breach of this Agreement, your use of our services, or your violation of any law or the rights of a third party.

8. Privacy Policy

Your privacy is important to us. Our collection and use of your personal information are governed by our Privacy Policy, which is incorporated into this Agreement by reference. You consent to our collection, use, and disclosure of your personal information as described in the Privacy Policy.

9. Termination of Service

We reserve the right to terminate or suspend your access to our services at any time, without notice, if you breach this Agreement or for any other reason. We are not liable for any damages resulting from the termination of your access.

10. Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from this Agreement will be subject to the exclusive jurisdiction of the courts located in [Your Jurisdiction].

11. Modifications to the Agreement

We reserve the right to modify these terms at any time. We will post any changes on our website. Your continued use of our services after such modifications constitutes your acceptance of the new terms.

12. Miscellaneous

• Entire Agreement: This Agreement constitutes the entire understanding between you and SN Global Visa Services and supersedes any prior agreements.
• Severability: If any provision of this Agreement is found to be unenforceable, the remaining provisions will remain in full effect.