1. Introduction

SN Global Visa Services is dedicated to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information in connection with our visa and immigration services. By using our website and services, you consent to the data practices described in this policy.

2. Personal Information We Collect

As a visa service provider, we collect sensitive personal information from you to process your application on behalf of client governments and diplomatic missions. This information is collected to fulfill your request and may include:

• Contact Information: Your name, email address, phone number, and physical address.
• Identity and Travel Document Information: Your passport number, government-issued identification numbers, date and place of birth, and nationality.
• Biometric Information: Fingerprints, facial recognition data, and photographs, as required by the relevant embassy or government.
• Application Details: Your personal and family information, educational background, employment history, travel history, and financial records.
• Sensitive Personal Information: Depending on the destination country's requirements, this may include data on your ethnicity, religion, or criminal history.
• Payment Information: Billing and payment details for our services.
• Website Usage Data: Your IP address, browser type, and pages visited, collected via cookies and other tracking technologies.

3. How We Use Your Information

We use your personal information solely for the purpose of providing the services you have requested. This includes:

• Processing and submitting your visa application to the relevant government authority.
• Communicating with you regarding your application status and updates.
• Delivering additional services you have requested, such as courier services.
• Administering your account and responding to your inquiries and requests.
• Improving our services and enhancing your user experience.
• Fulfilling our legal and contractual obligations to our client governments.

4. How We Share Your Information

Your personal information is shared only when necessary to provide our services and is never sold to third-party marketers. We may disclose your information to the following parties:

• Government Authorities: We are legally required to share your application data with the respective embassy or diplomatic mission for visa processing.
• Service Partners: We may share your information with trusted third-party providers, such as courier companies and cloud hosting services, to deliver supplementary services you have purchased. These partners are bound by confidentiality agreements.
• Affiliates: We may share your information with our affiliated companies, requiring them to honor this Privacy Policy.
• Legal Disclosures: We may disclose information if required by law or in response to a valid court order or legal process.

5. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or alteration.

• Sensitive data is encrypted and transmitted securely.
• Access to your data is limited to authorized employees and partners on a need-to-know basis.
• We have procedures in place to deal with any suspected data security breaches.

6. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, and in compliance with legal obligations.

• Visa application data is retained for the minimum time required by government authorities.
• Contact information may be retained for follow-up questions or analysis.
• All data is securely destroyed once its purpose is fulfilled.

7. Your Privacy Rights

You have certain rights regarding your personal information, which may be limited by legal requirements. These include the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccurate or incomplete data.
• Deletion: Request that your personal data be erased, subject to legal obligations.
• Object or Restrict Processing: Object to or request the restriction of certain processing activities.
• Withdraw Consent: Withdraw your consent for certain processing activities.

8. International Data Transfers

Your personal data may be transferred to and stored in countries outside of your own, including the destination country of your visa application. We ensure that appropriate safeguards, such as standard contractual clauses, are in place to protect your information during these transfers.

9. Cookies

Our website uses cookies to improve functionality and provide a more personalized experience. By using our site, you consent to our use of cookies in accordance with your browser settings.

10. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or relevant laws. We will notify you of any significant updates by posting the new policy on our website.

11. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

• Email: info@snglobalservices.com
• Office Address:- Gx12-b, Gf, Ild Trade Centre Sohna Road Sector 47.
• Headquarter Is : House 1981, Sector 4, Opp Jivan Jyoti School, Gurgaon, Haryana.
• Phone: +91 7303283909